What insurance does East Dallas Primary Care accept?

We accept Medicare, most commercial insurance plans, Tricare, Medicare Advantage plans, and self-pay. We do not accept Medicaid. Please call our office at 214-321-3394 to verify your specific plan.

Is East Dallas Primary Care accepting new patients?

Yes, we are currently accepting new patients. To schedule your first appointment, call our office at 214-321-3394. We will send you a new patient packet to complete before your visit.

What should I bring to my first appointment?

Please bring your insurance card, a photo ID, and your completed new patient packet. The packet will be sent to you after you schedule your first appointment.

What happens at my first visit?

New patients go through a two-visit intake process. Your first appointment is a comprehensive evaluation including blood tests, an EKG, spirometry, Sudoscan, ABI testing, urinalysis, and an eye exam. Your second appointment is when you meet with Dr. Brancheau or Nurse Practitioner Elizabeth Phillips to review results and establish your care plan.

Do I need a referral to see Dr. Brancheau?

No referral is needed for most insurance plans. However, some HMO plans may require a referral. Contact your insurance provider or call our office to confirm.

Where is East Dallas Primary Care located?

We are located at 9330 Poppy Drive, Suite 503, Dallas, Texas 75218, near White Rock Medical Center in the East Dallas / Lakewood area.

What are your office hours?

We are open Monday through Friday, 8:00 AM to 5:00 PM. The office is closed for lunch from 12:00 PM to 1:00 PM. We are closed on Saturday and Sunday.

New Patient Information | Insurance Accepted

What to Expect as a New Patient

1

Call to Schedule

New patients must call our office at 214-321-3394 to schedule. We will send you a new patient packet to complete before your first visit.

2

First Visit: Comprehensive Evaluation

Your first visit is a physical examination and lab appointment. This includes a series of blood tests, an EKG, spirometry test, Sudoscan, ABI testing, urinalysis, and an eye exam. Tests are determined based on your age and health needs.

3

Second Visit: Meet Your Provider

At your follow-up appointment, you'll meet with Dr. Brancheau or Nurse Practitioner Elizabeth Phillips to review your results, discuss your health history, and establish your ongoing care plan.

What to Bring to Your First Visit

Insurance card
Photo ID
Completed new patient packet (sent after scheduling)

Insurance We Accept

Accepted

Medicare
Most Commercial Insurance Plans
Tricare
Medicare Advantage Plans
Self-Pay / Uninsured

Not Accepted

Medicaid

Office Policies

Appointments Only — We see patients by appointment only. Walk-ins are not accepted.
Cancellations — We ask that patients call the office if they are unable to make their appointment so we can reschedule to a time that works better.
Patient Portal — Existing patients can access the Healow patient portal for limited functionality.

Frequently Asked Questions

What insurance does East Dallas Primary Care accept?: We accept Medicare, most commercial insurance plans, Tricare, Medicare Advantage plans, and self-pay. We do not accept Medicaid. Please call our office at 214-321-3394 to verify your specific plan.
Is East Dallas Primary Care accepting new patients?: Yes, we are currently accepting new patients. To schedule your first appointment, call our office at 214-321-3394. We will send you a new patient packet to complete before your visit.
What should I bring to my first appointment?: Please bring your insurance card, a photo ID, and your completed new patient packet. The packet will be sent to you after you schedule your first appointment.
What happens at my first visit?: New patients go through a two-visit intake process. Your first appointment is a comprehensive evaluation including blood tests, an EKG, spirometry, Sudoscan, ABI testing, urinalysis, and an eye exam. Your second appointment is when you meet with Dr. Brancheau or Nurse Practitioner Elizabeth Phillips to review your results and establish your care plan.
Do I need a referral to see Dr. Brancheau?: No referral is needed for most insurance plans. However, some HMO plans may require a referral. Contact your insurance provider or call our office to confirm.
Does East Dallas Primary Care offer telehealth appointments?: Please call our office at 214-321-3394 to discuss available appointment options.
Where is East Dallas Primary Care located?: We are located at 9330 Poppy Drive, Suite 503, Dallas, Texas 75218, near White Rock Medical Center in the East Dallas / Lakewood area.
What are your office hours?: We are open Monday through Friday, 8:00 AM to 5:00 PM. The office is closed for lunch from 12:00 PM to 1:00 PM. We are closed on Saturday and Sunday.